40-Hour Basic Mediation Training/Community Mediation, Inc., of New Haven, CT

This basic 40-hour mediation training is designed to give participants the skills and tools they need to serve as neutral third party mediators and meets the 40-hour course requirement many mediation centers, courts, and other agencies use to qualify mediators. In this experiential training, you'll learn the "Seven-Step Mediation Process" from the book The Mediator’s Handbook by Jennifer Beer and a four-step process for identifying and addressing conflict. Additionally, you'll get a lot of opportunity to practice your new skills in role plays based on real-life situations. We promise that after completing this comprehensive training, you'll see conflict in a new way. Attendance at all sessions is required. More Information, Full Schedule, and Registration.